Privacy Policy
At Vórtice (www.redvortice.es), your personal data is treated with the highest level of care. This Privacy Policy explains how we collect, use, and protect the information you provide, in accordance with the General Data Protection Regulation (EU) 2016/679 — GDPR and the applicable Spanish data protection laws.
1. Data Controller
The data controller is:
Vórtice
Location: Comunitat Valenciana, Spain
Contact email: contacto@redvortice.es
2. Data We Collect
When you submit the contact form, we may collect the following data:
- Name and surname
- Email address
- Phone number (optional)
- Content of the message or inquiry you send
- Basic technical browsing data (UTM parameters, device or browser type, anonymized IP if analytics tools are used)
3. Purpose of Processing
Your personal data is used for the following purposes:
- Managing and responding to the inquiry sent through the contact form.
- Maintaining communication related to your request or any collaboration derived from it.
- Sending information about our services, activities, or updates — only when you have given explicit consent.
- Performing basic analysis of traffic sources (e.g., which campaign or channel you came from) for statistical purposes, without automated decision-making.
4. Legal Basis
The legal basis for the processing of your data is your explicit consent, provided when you check the corresponding box before submitting the contact form (Article 6.1.a GDPR).
5. Recipients
Your data may be processed through services such as:
- Google Workspace / Google Sheets for form management and data storage.
- Web hosting services and technological providers essential for website functionality.
Your data will never be sold to third parties. It will only be shared when legally required or when necessary for service delivery under proper guarantees.
6. International Data Transfers
Some of our service providers may operate outside the European Economic Area. In such cases, we ensure that adequate safeguards exist, such as Standard Contractual Clauses approved by the European Commission or other legally accepted mechanisms.
7. Retention Period
Your data will be kept only for the time necessary to fulfill the stated purposes. In general:
- Contact form data: up to 12 months from the last interaction, unless you request deletion earlier.
- Data required by law (e.g., contractual information): retained according to applicable regulations.
8. Your Rights
You may exercise the following rights at any time:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Limit processing in certain circumstances
- Object to processing based on legitimate interest
- Data portability when technically feasible
To exercise your rights, send an email to contacto@redvortice.es with the subject “Data Protection” and indicate the right you wish to exercise.
If you believe your rights have been violated, you may file a complaint with the Spanish supervisory authority: Agencia Española de Protección de Datos (AEPD).
9. Security Measures
We implement reasonable technical and organizational measures to protect your data, including:
- Secure HTTPS communication
- Restricted access to stored data
- Use of technology providers with adequate security standards
- Limitation of data to what is strictly necessary
10. Cookies and Similar Technologies
If we use cookies or similar technologies in the future for analytics, customization, or marketing, you will be informed through a Cookie Policy and a consent banner on your first visit.
11. Updates to This Policy
This Privacy Policy may be updated when necessary — due to legal changes or modifications in our data processing practices. The latest version will always be available on this page, with its update date.
For any questions regarding this Privacy Policy, you may contact us at contacto@redvortice.es.